Privacy Notice

This notice explains how LaunchPad Digital collects, uses and protects personal information through this website, including when you contact us. We handle personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

Who we are

This website is operated by LaunchPad Digital ("LaunchPad", "we", "us"), based in Quezon City, Philippines.

Address: GF Robinson's Magnolia Park, Kyodo, Hemady, New Manila, Quezon City, Philippines. Email: [email protected].

Information we collect

Information you give us. When you use our contact or partner forms, we collect the details you enter: your name, business or organization, email address, mobile number, website or social page, the area you want to improve, and your message. For partner inquiries we may also collect your city or province.

Information collected automatically. When you visit the website, standard technical information may be collected, such as the pages you view, your device and browser type, your approximate location based on your IP address, and how you arrived at the site, including campaign details in the link you followed.

Why we collect it

We collect this information to respond to your inquiry, to discuss the services or partnership you asked about, and to understand how the website is used so we can improve it. We process your information on the basis of your consent when you submit a form, and our legitimate interest in operating and improving our website and services.

How information is used

• Responding to inquiries and following up on conversations you start.
• Managing inquiries and client relationships in our customer relationship management (CRM) system.
• Measuring and improving website performance.
• Sending marketing communications only if you have agreed to receive them. You can opt out at any time.

We do not sell your personal information.

Service providers and recipients

We use trusted third-party providers to operate this website and handle inquiries, including our website and CRM platform (HighLevel), email services and, where enabled, analytics and advertising tools. These providers process information on our behalf and only for the purposes described in this notice. Some providers may store information outside the Philippines. Where they do, we take reasonable steps to make sure your information stays protected.

We may also disclose information where the law requires it.

Data retention

We keep personal information only for as long as it is needed for the purposes described in this notice, including managing our relationship with you, or as long as the law requires. When it is no longer needed, we securely delete or anonymize it.

Cookies and analytics

This website uses the browser's session storage to remember campaign details, such as the source of the link you followed, during your visit. This helps us understand which channels bring inquiries. The information is cleared when you close the browser tab.

Where we use analytics or advertising tools, they may set cookies or similar technologies to measure visits and the performance of our campaigns. You can block or delete cookies in your browser settings. Some parts of the website may work differently if you do.

Your rights

Under the Data Privacy Act of 2012, you have the right to be informed about how your personal information is processed, to access it, to object to its processing, to have it corrected, to have it erased or blocked, to data portability, and to claim damages. You also have the right to file a complaint with the National Privacy Commission.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.

Contact

For questions about this notice or your personal information, or to reach our Data Protection Officer, email [email protected].

Updates to this notice

We may update this notice when our practices or legal requirements change. The "last updated" date at the top shows when it was last revised.